Every visit, every photograph, every quote and every figure, dated and kept. Alongside them: the paint codes, the filter sizes, the shut-off locations, the warranty dates and every company that has worked on the house. It is the part of the service that outlives all of us — twenty years from now the house still has its record, and it hands over with the keys.
It stays yours. Exported in full, at no charge, whenever you ask — including on the day you leave us.
Built before the first visit and kept current after every one. This is the file for our demonstration house — a real one looks exactly like it: systems, shut-offs and access, finishes and warranties, and every company that has worked on the house.
Gate codes, alarm codes and key locations are held in a logged safe with one custodian. The file records that they are held and who holds them — never the codes themselves.
Nothing is archived and nothing is thrown away. The year the roof went on is as reachable as last Tuesday, which is what makes the file useful to a contractor, an insurer, an adjuster or a buyer.
Every quote reaches you with the evidence behind it and the company named. Set a standing figure and we will not wake you for a $180 valve — you will still see it, dated, the same day.
Every visit since the first one, in order, with the photographs attached. Search it the way you would search your email.
The quote arrives with the evidence behind it and the company named. Nothing is spent on the house before that tap, above the figure you set.
A visit before you fly in, the refrigerator stocked, a trade booked. It reaches the same people who walk the house.
Selling? The file goes with the house. Leaving us? It goes with you, exported in full, at no charge.
This is the application, running, with a demonstration house in it. No account, nothing to install, and nothing you tap writes anywhere. A preview: Vellum opens to owners this fall. Everything here works today.