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Sample visit note · illustrative

The note you receive after every visit.

Every visit ends with a written note, sent the same day, even when everything is in order. The house in this example is made up, but the note is laid out exactly as yours will be.

VellamoreVellamoreIllustrative
Care visit · Visit 14 of the year
Tuesday 21 July 2026, 8:40–9:25 AM
The house00 Ocean Course Drive
Walked byRiley Winter, Senior House Manager

Summary

The house is secure. Two items need attention, and one needs a decision from you.

  • AuthorizedPool gate latch — inside your spending limit, booked for Thursday.
  • Open · quotedWater heater relief valve dripping — quote attached, waiting for your approval.
  • In progressIrrigation controller — the irrigation company is replacing it on 28 July.

Checked

  • ✓
    Doors, windows and gates — all secure, all locked on leavingLogged 8:44 AM
  • ✓
    Every room walked, floor by floorBoth floors and the garage. No water, no pests.Logged 8:47 AM
  • ✓
    HVAC and thermostatsBoth units running at the agreed settings. Filter dated 6 July, next due 6 September.Logged 8:52 AM
  • ◆
    Water heater — relief valve dripping into the panPan about a third full. No water outside the pan. Photographed. See below.Logged 8:55 AM
  • ✓
    GeneratorShowing ready, no fault codes.Logged 8:58 AM
  • ◆
    Pool gate latch not catchingGate swings open on its own. Tied closed for now. Photographed.Logged 9:06 AM
  • ✓
    Grounds and irrigationZones 1–6 observed. Palm litter on the pool deck, cleared.Logged 9:12 AM

Photographs

Front elevation of a Kiawah Island home, photographed on a Vellamore Home Watch visit
Front elevation, 8:42 AM
Pool and terrace of a Kiawah Island home, checked on a Vellamore Home Watch visit
Pool and terrace, water level normal

Eleven more photographs are in the record, including the water heater pan and the gate latch.

Open items

ItemProviderPriceStatus
Pool gate latchFence company on the Register$120Authorized Inside your limit. Booked Thursday 23 July, 9 AM.
Water heater relief valvePlumber on the Register$340Open · quoted Above your limit. Reply to approve.
Irrigation controllerYour irrigation company$410In progress Approved 14 July. Fitting 28 July.

Items inside the spending limit we agreed for your house go ahead and are reported here. Anything above it is booked only after you approve it. Each provider carries its own license and insurance and does the work. The provider bills you directly, with nothing added by us.

Next

  • Thursday 23 July — at the house for the gate latch
  • Tuesday 28 July — at the house for the irrigation controller
  • Tuesday 4 August — next scheduled visit
  • Thursday 13 August — house prepared for your arrival on the 15th
Riley Winter · Senior House Manager

843-619-2346
hello@myvellamore.com

Ask any firm for a real note.

What was looked at, what was found, the status of each open item, and what it will cost.